{"id":3711,"date":"2024-02-05T15:38:03","date_gmt":"2024-02-05T15:38:03","guid":{"rendered":"https:\/\/tvbarroso.com\/?page_id=3711"},"modified":"2024-02-05T15:38:15","modified_gmt":"2024-02-05T15:38:15","slug":"resolucao-de-litigios","status":"publish","type":"page","link":"https:\/\/tvbarroso.com\/resolucao-de-litigios\/","title":{"rendered":"Resolu\u00e7\u00e3o de lit\u00edgios"},"content":{"rendered":"\n<p>Em caso de lit\u00edgio de consumo, o consumidor pode recorrer \u00e0s seguintes entidades de resolu\u00e7\u00e3o alternativa de lit\u00edgios de consumo.<\/p>\n\n\n\n<p>Lista de Entidades de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo (RAL), nos termos do n.\u00ba 2 do artigo 17.\u00ba da Lei n.\u00ba 144\/2015, de 8 de setembro, alterada pelo Decreto-Lei n.\u00ba 102\/2017, de 23 de agosto.<\/p>\n\n\n\n<p>Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo (CNIACC)<\/p>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.cniacc.pt\/pt\/\n<\/div><\/figure>\n\n\n\n<p>Rua D. Afonso Henriques, n.\u00ba 1, 4700-030 Braga<\/p>\n\n\n\n<p>+351 253 619 107<\/p>\n\n\n\n<p>Centro de Arbitragem de Conflitos de Consumo da Regi\u00e3o de Coimbra (CACRC)<\/p>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/cacrc.pt\/\n<\/div><\/figure>\n\n\n\n<p>Av. Fern\u00e3o Magalh\u00e3es, n.\u00ba 240, 1\u00ba, 3000-172 Coimbra<\/p>\n\n\n\n<p>+351 239 821 690<\/p>\n\n\n\n<p>Centro de Arbitragem de Conflitos de Consumo de Lisboa (CACCL)<\/p>\n\n\n\n<p><a href=\"http:\/\/www.centroarbitragemlisboa.pt\/\" target=\"_blank\" rel=\"noreferrer noopener\">http:\/\/www.centroarbitragemlisboa.pt\/<\/a><\/p>\n\n\n\n<p>Email:&nbsp;<a href=\"mailto:jur\u00eddico@centroarbitragemlisboa.pt\">jur\u00eddico@centroarbitragemlisboa.pt<\/a><\/p>\n\n\n\n<p>Rua dos Douradores, n\u00ba 116 &#8211; 2\u00ba, 1100-207 Lisboa<\/p>\n\n\n\n<p>+351 218 80 70 30<\/p>\n\n\n\n<p>Centro de Arbitragem de Conflitos de Consumo da Regi\u00e3o Aut\u00f3noma da Madeira (CACC RAM)<\/p>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.madeira.gov.pt\/cacc\/\n<\/div><\/figure>\n\n\n\n<p>Email:&nbsp;<a href=\"mailto:centroarbitragem.sre@madeira.gov.pt\">centroarbitragem.srem@madeira.gov.pt<\/a><\/p>\n\n\n\n<p>Rua Direita, n.\u00ba 27 &#8211; 1.\u00ba Andar &#8211; Esq., 9050-450 Funchal<\/p>\n\n\n\n<p>+351 291 750 330<\/p>\n\n\n\n<p>Centro de Informa\u00e7\u00e3o de Consumo e Arbitragem do Porto (CICAP)<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-cicap wp-block-embed-cicap\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"Q0BVkqrk6u\"><a href=\"https:\/\/cicap.pt\/\">Home<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; CICAP\" src=\"https:\/\/cicap.pt\/embed\/#?secret=hJyGGjqyZL#?secret=Q0BVkqrk6u\" data-secret=\"Q0BVkqrk6u\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Email:&nbsp;<a href=\"mailto:cicap@cicap.pt\">cicap@cicap.pt<\/a><\/p>\n\n\n\n<p>Rua Dami\u00e3o de G\u00f3is, 31, Loja 6, 4050-225 Porto<\/p>\n\n\n\n<p>+351 22 550 83 49 \/ +351 22 502 97 91<\/p>\n\n\n\n<p>Centro de Arbitragem de Conflitos de Consumo do Ave, T\u00e2mega e Sousa (TRIAVE)<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-triave wp-block-embed-triave\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"B3QpDHYwnH\"><a href=\"https:\/\/www.triave.pt\/\">Home<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Home&#8221; &#8212; TRIAVE\" src=\"https:\/\/www.triave.pt\/embed\/#?secret=Q3t7AVh3HC#?secret=B3QpDHYwnH\" data-secret=\"B3QpDHYwnH\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Email:&nbsp;<a href=\"mailto:geral@triave.pt\">geral@triave.pt<\/a><\/p>\n\n\n\n<p>Rua Capit\u00e3o Alfredo Guimar\u00e3es, n.\u00ba 1, 4800-019 Guimar\u00e3es<\/p>\n\n\n\n<p>+351 253 422 410<\/p>\n\n\n\n<p>Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Consumo (Tribunal Arbitral de Consumo) (CIAB)<\/p>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.ciab.pt\/pt\/\n<\/div><\/figure>\n\n\n\n<p>BRAGA<br>Email:&nbsp;<a href=\"mailto:geral@ciab.pt\">geral@ciab.pt<\/a><\/p>\n\n\n\n<p>Rua D. Afonso Henriques, 1 4700-030 Braga<\/p>\n\n\n\n<p>+ 351 253 617 604<\/p>\n\n\n\n<p>VIANA DO CASTELO<\/p>\n\n\n\n<p>Email:&nbsp;<a href=\"mailto:ciab.viana@cm-viana-castelo.pt\">ciab.viana@cm-viana-castelo.pt<\/a><\/p>\n\n\n\n<p>Av. Rocha Paris, 103 4900-394 Viana do Castelo<\/p>\n\n\n\n<p>+351 258 809 335<\/p>\n\n\n\n<p>Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem do Algarve (CIMAAL)<\/p>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.consumidoronline.pt\/pt\/\n<\/div><\/figure>\n\n\n\n<p>Email:&nbsp;<a href=\"mailto:info@consumoalgarve.pt\">info@consumoalgarve.pt<\/a><\/p>\n\n\n\n<p>Av\u00aa. 5 de Outubro, n\u00ba. 55, R\/C Dt\u00ba.<br>8000-075 Faro, Portugal<\/p>\n\n\n\n<p>+351 289 823 135<\/p>\n\n\n\n<p>Resolu\u00e7\u00e3o de Lit\u00edgios em Linha da Uni\u00e3o Europeia<\/p>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/ec.europa.eu\/consumers\/odr\/\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Em caso de lit\u00edgio de consumo, o consumidor pode recorrer \u00e0s seguintes entidades de resolu\u00e7\u00e3o alternativa de lit\u00edgios de consumo. Lista de Entidades de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo (RAL), nos termos do n.\u00ba 2 do artigo 17.\u00ba da Lei n.\u00ba 144\/2015, de 8 de setembro, alterada pelo Decreto-Lei n.\u00ba 102\/2017, de 23 de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3711","page","type-page","status-publish","hentry"],"cmb2":{"page_slider_settings":{"display_slider_group":"no","page_slider_group":[{"layout":"slider-1","post_type":"post","order_by":"date","order":"DESC","display_categories":"yes","display_author":"yes","display_date":"yes","display_comment_count":"yes","display_view_count":"yes","display_like_count":"yes","display_dislike_count":"yes","fade":"no"}]},"blog_page_settings":{"blog_page_title":"","blog_page_heading":"off","blog_page_advance_search":"off","blog_page_ic":"","blog_page_it":"","blog_page_ec":"","blog_page_ip":"","blog_page_advance_search_id":"","archive_loop_style":"list-blog","blog_image_ratio":"","blog_show_categories":"on","blog_show_excerpt":"on","blog_show_author":"on","blog_show_date":"on","blog_show_comment_count":"on","blog_show_view_count":"on","blog_show_like_count":"on","blog_show_dislike_count":"on","blog_items_per_page":"10","blog_pag_type":"wp-default"},"page_options":{"get_page_template":"","color_mode":"","main_layout":"","main_layout_full_with":"","main_logo":"","main_logo_id":"","main_logo_retina":"","main_logo_retina_id":"","main_logo_mobile":"","main_logo_mobile_id":"","main_logo_mobile_retina":"","main_logo_mobile_retina_id":"","sticky_logo":"","sticky_logo_id":"","sticky_logo_retina":"","sticky_logo_retina_id":"","main_nav_layout":"","ajax_search":"","header_background":"","theme_sidebar":"","instagram_feed":"","instagram_feed_position":"","popular_videos":"","popular_videos_title_1":"","popular_videos_title_2":"","popular_videos_ic":"","popular_videos_it":"","theme_background":"","page_custom_css":""}},"_links":{"self":[{"href":"https:\/\/tvbarroso.com\/api\/wp\/v2\/pages\/3711","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tvbarroso.com\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tvbarroso.com\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tvbarroso.com\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tvbarroso.com\/api\/wp\/v2\/comments?post=3711"}],"version-history":[{"count":1,"href":"https:\/\/tvbarroso.com\/api\/wp\/v2\/pages\/3711\/revisions"}],"predecessor-version":[{"id":3712,"href":"https:\/\/tvbarroso.com\/api\/wp\/v2\/pages\/3711\/revisions\/3712"}],"wp:attachment":[{"href":"https:\/\/tvbarroso.com\/api\/wp\/v2\/media?parent=3711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}